FAQ

Here are some answers to a few commonly asked questions. If you can't find the answer to your question here, feel free to reach out through my contact page!

Q:

Where do you ship from? How long should I expect my order to take to arrive?

All orders are shipped through USPS from Santa Barbara, California and it usually takes around 3-7 business days. The price of US shipping is a flat rate of $6 and International shipping is available, however prices vary from country to country. Typically international shipping costs are around $15-20 with varying shipping times. If interested in international shipping, message me through email, the contact page, or on instagram and I can get you a shipping quote for your country!

I can also drop off locally to the sb area! If interested in local drop off, select that option at checkout and leave your address and phone number. I will then reach out to coordinate a drop off time!

Q:

What materials are your jewelry pieces made from?

All the metal components of my jewelry are made from either recycled sterling silver, or bronze. I do have some of my older work available in the sale section, which is made with silver plated wire and findings, but all of my new pieces are made with 100% sterling silver

Q:

Where do you get your seaglass/shells/stones?

All of the seaglass, shells, and stones are hand collected from local beaches along the central coast of California. Through the process of collecting, I also remove as much trash as possible from these beaches to help restore the surrounding areas. I try my best to only take what I will use for my art, and often times I will bring unused stones back to the beach to return them to the ocean.

The cabochons and faceted stones I use in some of my pieces are sourced from local gem fairs and antique stores.

Q:

What is the return and exchange policy?

All jewelry can be returned or exchanged according to the following criteria:

Contact me within 7 days of the delivery of your piece with reason for return.
Returns must be shipped back within 14 days of delivery in original condition and packaging.
Buyers are responsible for return shipping costs.

Q:

Do you do repairs on jewelry?

Yes! I design my pieces to be as strong as possible so if you find yourself with a broken piece of easy eye jewelry I will repair it at no charge, however I do not cover shipping costs. More information can be found about how to care for your jewelry in the Jewelry care guide I have created. I also offer repair services for non-easy eye sterling silver jewelry, however those are on a piece to piece basis so contact me for more information!